PLEASE NOTE
A large majority of our offer is one of a kind, either made by hand or vintage. All idiosyncrasies, including variations in texture or color, wear, mending, and stains are part of the story. Any visible signs of wear are consistent with the age and history of the textile and have been carefully considered and intentionally preserved .
Should there be any egregious issues please email hello@thankyouhaveagoodday.com with photos and a description. We will do our best to repair the garment if deemed necessary and appropriate.
RETURN/REFUND POLICY
We always hope you will love and be completely satisfied with your order, however if you are not, we will happily issue a store credit for New items within 7 days of delivery. At this time we do not offer refunds.
Returned items must be in their original, unworn and unwashed condition, free of any stains, odors or defects and with all packaging and tags still intact and attached. Before shipping back your return, send us an email at hello@thankyouhaveagoodday.com to request a Return Authorization. Please include which item you are returning. We will issue a return authorization number which must be included in your return package.
Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. We recommend packages be returned via a traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages. We have the right to deny credits if the merchandise returned does not meet our return policy requirements.
All custom, made to order and vintage sales are FINAL. Thank You Have a Good Day does not offer returns on custom orders or vintage merchandise, all sales are final and all merchandise is sold as is. Please measure and ask questions. We are more than happy to send along as many images and details as requested and needed.
Please note: some vintage pieces may show signs of wear that are consistent with age. The condition of each individual item may vary accordingly and are sold as is. We strive to represent our vintage pieces as accurately as possible.
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thankyouhaveagoodday.com (the “Site”).
Your privacy and the security of your data is extremely important to us. Thank You Have A Good Day will not sell, trade or rent your information to anyone.
When you visit our Site, we do not collect your name, email or any other personal information until you place an order with us, contact customer service, or subscribe to our newsletter.
When you place an order we use this information to fulfill your order and to communicate with you about it. We collect personal information when you subscribe to our marketing newsletters. This information will be used to inform you of new products, promotions, offers, or updates on our site.
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. A cookie is a small text file that is stored to your computer or mobile device. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site, to analyze traffic. Cookies can be disabled or erased from your browser. For instructions on how to do so, please look in your browser’s settings.
We may update this privacy policy from time to time in order to reflect, changes to our practices or for other operational, legal or regulatory reasons.
U.S. SHIPPING
Thank You Have a Good Day utilizes UPS for all U.S. Shipping.
UPS GROUND: A calculated shipping charge will be applied at checkout, based on destination and weight. For ground service customers receive their orders 3-8 business days (Monday-Friday) from the date of dispatch.
UPS 2nd DAY & UPS NEXT DAY: For all 2nd Day & Next Day orders a calculated shipping charge will be applied at checkout, based on destination and weight. Orders with express delivery will ship same day if placed by 2pm EST on regular business days, Monday - Friday. Orders placed after 2pm EST on regular business days, weekends or holidays will be shipped the following business day.
We cannot accept military APO/FPO addresses and PO Boxes for delivery. Please confirm billing and shipping address when placing an order as we are unable to reroute packages.
GARMENT CARE
We highly recommend a cold hand wash and line dry on all Thank You hand painted items.